Privacy Policy

Introduction

Welcome to Artsthehub (“we”, “us”, “our”). We are committed to protecting your privacy. This Policy explains how we collect, use, store, share, and protect your personal data when you use our website located at www.artsthehub.com

Definitions

Personal Data: Any information that identifies or can identify you as an individual (e.g. name, email address, IP address).
Processing: Any operation performed on personal data, whether or not by automated means (collection, storage, use, disclosure, etc.).
User / You: Any visitor or registered user of the Site.

Data We Collect

We may collect and process a variety of personal data from users of our website. This includes your name, email address, and other contact details, which we obtain when you register, subscribe to newsletters, contact us, or place orders. We collect this information to provide our services, communicate with you, respond to inquiries, and, if you consent, send marketing materials. If you make a purchase through the site, we also collect payment details in order to process your transaction and fulfill your order. Additionally, we automatically collect browsing data such as your IP address, device and browser type, and usage logs through site analytics tools and server logs. This helps us improve our website, understand how users interact with our content, and maintain security. We may also collect cookie data through the use of cookies and similar technologies to enhance your experience on the site, remember preferences, and—where applicable and with your consent—support marketing and tracking efforts.

Legal Basis for Processing

Processing necessary for the performance of a contract (e.g. order fulfilment)
Processing necessary to comply with legal obligations
Processing based on your consent (e.g. for marketing or optional features)
Processing for legitimate interests (e.g. site maintenance, fraud prevention), so long as it doesn’t override your rights

Use of Data

We may use your personal data to:

Provide, maintain, and improve the Site and our services
Process transactions, orders, and payments
Communicate with you — e.g. to send confirmations, updates, respond to your requests
Send newsletters or marketing, where you have consented to receive them
Detect, prevent, and respond to fraud, security issues, and misuse
Analytics, user behavior, improving features, user experience

Data Sharing & Disclosure

We do not sell your personal data. We may share your data with third parties only in the following cases:

Service providers who assist us (e.g. payment processors, email service providers, hosting, analytics)
Legal requirements — if required by law, regulation, or legal process
Protection of rights — to enforce our policies, protect users, or defend our legal rights
Business transfers — if Artsthehub is involved in a merger, acquisition, etc., your data may be one of the transferred assets, with proper protections

Cookies and Tracking Technologies

Our site uses cookies and similar technologies. These help improve and personalise your experience. You can usually control cookies through your browser settings. If you disable cookies, some features may not function properly.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we securely delete or anonymise your data.